Cape Town concierge services

No trip to Cape Town is complete without an excursion to experience Table Mountain up-close. Tickets can be purchased and issued from the front desk once the weather and cableway operating status has been established for the day, normally by around 8am. This is a great way to skip the queue at the ticket office. Our concierge recommends prioritising this for the early stages of your stay to avoid any disappointment due to inclement weather.

This incredible experience is guaranteed to leave you with a lifetime of memories. We make use of a company that is based in Gansbaai, a two-and-a-half-hour drive from the hotel. This company is the only company with permission to get very close to 'Shark Alley' (the breeding area for the sharks) as they study these fascinating animals as well. Refreshments are provided before and during the trip.

Like any major city, Cape Town is home to a certain amount of urban crime. However, most of this is concentrated in the outer regions of the city, which are considerably less developed than the central areas of Cape Town. We would strongly recommend you avoid these areas without a guide; we would be more than happy to offer reassurance for any planned excursions you might have – just ask at the front desk about safety in the area you are hoping to visit.

This tour offers a choice between a scheduled or private tour, taking you on a discovery of some of the Cape Peninsula’s most impressive sights. Highlights include the Cape of Good Hope, the penguin colony, a drive around scenic Chapman’s Peak (subject to availability), and a visit to Hout Bay.

Scheduled trips include guide services in an air-conditioned vehicle, free WI-FI, and entrance fees. Tours can be arranged on a scheduled or private basis on request.

The Township Tour provides a unique insight into Cape Town's townships, residential settlements that came to exist as a result of the discriminatory apartheid rules. The townships are a relic of South Africa's volatile political past and tours are conducted with the utmost respect. You'll visit District Six and the District Six Museum (closed on Sundays), take a walking tour through the township, and visit the community school, local church, and a shebeen (bar) to taste local beer (additional cost). On Sundays, tours will include a church service.

Scheduled trips include guide services in an air-conditioned vehicle, free WI-FI, and entrance fees. Tours can be arranged on a scheduled or private basis on request.

The Fynbos Gourmet Picnic tour from Cape Town Helicopters showcases the magnificent Cape Point and the many reasons you should pay it a visit. The helicopter tour begins at the V&A Waterfront and travels to see the Cape Peninsula from the air. Once you have rounded the point, you will fly back above Misty Cliffs, landing on Baskloof Private Fynbos Nature Reserve. The reserve marks the site for the fynbos tour and gourmet picnic, including a selection of wines from Cape Point Vineyard, the southernmost wine farm in South Africa. After a leisurely lunch, you’ll fly back to the V&A. Please enquire at the front desk to book.

It’s possible to experience the wine regions around Cape Town as part of a scheduled group or private tour. The tour we recommend takes you to a variety of different vineyards and includes entrance fees, cellar tour, tasting tram ride and guide services in an air-conditioned vehicle with free WI-FI. Tours can be arranged on a scheduled or private basis on request.

The Constantia Valley offers the closest wine route to The Twelve Apostles Hotel and Spa. The historic heart of the Cape Winelands, the Constantia Valley offers an uninterrupted winemaking tradition dating back to 1685. Constantia is renowned for Sauvignon Blanc and white Bordeaux-blends thanks to its granitic soils and cooling sea breezes. Read on to discover our concierge-picked highlights of the best places to eat in this peaceful locale.

Highly acclaimed chef George Jardine and award-winning winemakers Gary and Kathy Jordan are the brains behind Jordan Restaurant in the grounds of Jordan Wine Estate. This refined restaurant offers incredible food, put together with flair, making it a Stellenbosch standout

Lunches at Le Petit Ferme restaurant are legendary, offering you a feast of culinary delights to entertain your senses. The food reflects the creative energy of their dedicated team, using an abundance of fresh local ingredients.