12 Apostles Exterior Drone shot
Twelve Apostles Porters With Bentley
Protea Illustration

We are here to help

We are happy to accommodate a wide diversity of requirements for guests with mobility, hearing or visual impairments. Please engage directly with our reservations team to discuss how we are able to make your stay in Cape Town as comfortable, and luxurious, as possible.

Accessible rooms

32” of clear width on entry to room and bathroom

Seat in shower

Low bed

Furniture can be removed in the accessible room upon request

Roll in shower

Low light switches

Our accessibility statement

The Twelve Apostles Hotel and Spa is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the Hotel’s commitment to accessibility, please contact our General Manager, Michael Nel, on michael@12apostles.co.za.

Accessable public areas

Fully-accessible public entrance, reception and Concierge desk

Accessible hotel restaurants and meeting rooms

Portable ramp

Elevator dimensions: 1.5m x 3m

Braille elevator

Wheelchairs can be arranged

Personal assistance offered

Service dogs permitted throughout the hotel

Grab rail locations

Disabled toilet access

Priority parking arrangements for disabled guests