12 Apostles Exterior Drone shot

Contact our accessibility team

We believe every guest deserves a comfortable and welcoming stay. Our team is trained to provide inclusive and respectful service, and we are committed to creating a safe, comfortable, and supportive environment for all our guests.

Twelve Apostles Porters With Bentley

We are here to help

We are happy to accommodate a wide diversity of requirements for guests with mobility, hearing or visual impairments. Please engage directly with our reservations team to discuss how we are able to make your stay in Cape Town as comfortable, and luxurious, as possible.

Accessible room features

Accessibility statement

The Twelve Apostles Hotel and Spa is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the hotel.

As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the Hotel’s commitment to accessibility, please contact our Managing Director, Michael Nel, using the contact information below.

Accessible areas