Frequently asked questions Here is a selection of some frequently asked questions about The Twelve Apostles. What are the check-in and checkout times? What if I need to cancel or change my reservation? Are there additional charges to rates? Who should I advise of my room preferences? Which airport is closest to The Twelve Apostles? Can you assist with transfers and tours? Do you offer parking on-site? Can I bring my pet with me? Can you recommend where to go jogging? Do you have a Spa? Is there a gymnasium in the hotel? Which credit cards are accepted? Where is the nearest shopping centre? What activities are available at the hotel? What activities or tours outside the hotel would you suggest? Do you have a Golf Course? What dining options are there at the hotel? Can you accommodate specific dietary requirements? Do I need to bring a converter plug with me? Is there air-conditioning? How do I connect to the internet? Do you have a laundry and dry-cleaning service? Do you offer a babysitting service? What is your smoking policy? How do I contact you? What is check in pre-authorisation?