Cape Town is not in a malaria area and no inoculations are required to enter South Africa. However, if you are travelling from an area where yellow fever is endemic, you will need to show proof of inoculation on arrival. Hepatitis B inoculations are recommended for children below the age of 12, who have not completed the series of injections as infants. No cases of Ebola virus have been reported in South Africa.
Like any major city, Cape Town is home to a certain amount of urban crime. However, most of this is concentrated in the outer regions of the city, which are considerably less developed than the central areas of Cape Town. We would strongly recommend you avoid these areas without a guide; we would be more than happy to offer reassurance for any planned excursions you might have – just ask at the front desk about safety in the area you are hoping to visit.
Avoid carrying large sums of cash, or having valuables – including cameras – in plain sight.
Be vigilant with your personal belongings, particularly in crowded public spaces, and do not leave belongings unattended.
When drawing money at ATM cash machines, do not allow strangers to assist or distract you in any way.
Be cautious when walking in the city at night, especially alone. If unsure of which areas are safe, ask our hotel staff for advice.
Safe and reliable public transport is limited in Cape Town. Rather ask the hotel concierge to arrange a transfer, or use services such as Uber or Bolt.
If you wish to explore the Table Mountain National Park, we advise guests to employ a qualified mountain guide to lead the way. Our concierge can assist.
Alternatively, ask about our Sports Buddies program, and a staff member can accompany you on your walk.
If you would rather explore independently be sure to have a detailed mountain map, sun hat, sturdy walking shoes and sufficient water.
Be aware that weather conditions can change rapidly, particularly on the summit of Table Mountain. Keep to formal pathways, and leave sufficient time to return before sunset.
All emergencies (mobile): 112
All emergencies (landline): 107
South African Police Services (SAPS): 10111
Wilderness Search and Rescue: 021 937 0300 (there is no charge for wilderness rescue services in South Africa)
Hotel reception: +27 21 4379000
