Health information

  • Although bottled water is provided throughout the hotel, tap (faucet) water is safe to drink in Cape Town
  • Medical facilities in Cape Town are world-class, with an excellent network of both state and private hospitals
  • Please contact our concierge desk if you require any medical assistance
  • Please ensure you wear both high-SPF sunscreen, and a hat, when outdoors during the daytime

Before you travel

Cape Town is not in a malaria area and no inoculations are required to enter South Africa. However, if you are travelling from an area where yellow fever is endemic, you will need to show proof of inoculation on arrival. Hepatitis B inoculations are recommended for children below the age of 12, who have not completed the series of injections as infants. No cases of Ebola virus have been reported in South Africa.

Is Cape Town safe to visit?

Like any major city, Cape Town is home to a certain amount of urban crime. However, most of this is concentrated in the outer regions of the city, which are considerably less developed than the central areas of Cape Town. We would strongly recommend you avoid these areas without a guide; we would be more than happy to offer reassurance for any planned excursions you might have – just ask at the front desk about safety in the area you are hoping to visit.

Safety tips

Emergency contacts

All emergencies (mobile): 112

All emergencies (landline): 107

South African Police Services (SAPS): 10111

Wilderness Search and Rescue: 021 937 0300 (there is no charge for wilderness rescue services in South Africa)

Hotel reception: +27 21 4379000