As we emerge from the challenges and uncertainty of the past few months, we are thankful each and every day for our teams who have worked so hard to take care of our hotels and our guests, always with a genuine smile and warm hospitality.

Today, we are honoured to share the news that we have been named the 'number three best hotel brand in the world' by Travel+Leisure, alongside the following World’s Best Awards…

• The Milestone Hotel & Residences: Number 5 in the Top 10 London City Hotels
• Ashford Castle: Number 10 in the Top 10 Resort Hotels in the UK and Ireland
• The Oyster Box: Number 2 in the Top 3 Africa Resort Hotels and voted in Top 100 Hotels in the World

These awards are a timely gift of thanks to our passionate teams, who have spent the last year implementing new wellbeing measures, repairing, cleaning, and training to ensure that we uphold the standards that my parents set all those years ago. With a lifetime dedicated to hospitality, my parents are truly a reflection of the power of passion and the strength of empowerment, and they continue to inspire us all.

As we welcome more and more guests back to our hotels and look forward to the future together, we thank you for your loyal support and friendship which means more to my family than ever.

With our very warmest wishes,
Victoria Tollman

As we emerge from the challenges and uncertainty of the past few months, we are thankful each and every day for our teams who have worked so hard to take care of our hotels and our guests, always with a genuine smile and warm hospitality.

Today, we are honoured to share the news that we have been named the 'number three best hotel brand in the world' by Travel+Leisure, alongside the following World’s Best Awards…

• The Milestone Hotel & Residences: Number 5 in the Top 10 London City Hotels
• Ashford Castle: Number 10 in the Top 10 Resort Hotels in the UK and Ireland
• The Oyster Box: Number 2 in the Top 3 Africa Resort Hotels and voted in Top 100 Hotels in the World

These awards are a timely gift of thanks to our passionate teams, who have spent the last year implementing new wellbeing measures, repairing, cleaning, and training to ensure that we uphold the standards that my parents set all those years ago. With a lifetime dedicated to hospitality, my parents are truly a reflection of the power of passion and the strength of empowerment, and they continue to inspire us all.

As we welcome more and more guests back to our hotels and look forward to the future together, we thank you for your loyal support and friendship which means more to my family than ever.

With our very warmest wishes,
Victoria Tollman

When we travel again…
We shall go forth
with renewed gratitude
for the amazing gift that travel can be –
and the awe that comes from
finding ourselves at home
in places we have never been.

When we travel again…
We will see the world through new eyes
and deepened appreciation
for this truly magnificent planet we all share.
Not only will we take in the sights,
but we will hear the sounds. Breathe in the smells.
And savour the tastes – all waiting to be experienced.

When we travel again…
We will do so with renewed joy and purpose –
Joy as we create memories that last a lifetime,
and purpose that comes from knowing our travels
play a crucial role in the recovery
of communities we visit
around the world.

When we travel again…
We will venture forth with open hearts,
letting ourselves be guided
by wonder and curiosity
ready to connect to those we meet along the way -
our hosts, our guides, and our fellow travellers,
joined together in a journey of discovery.

When we travel again…
We will make travel matter more than ever before.
Knowing that how we travel
is just as important as where,
As we explore this wild and precious planet we call home,
Meet people around the globe who welcome us into their homes.
And discover magnificent wild creatures whose homes we visit.

When we travel again…
We will journey to places both near and far with those we love –
our partners, our parents,
our children, and grandchildren
and dear friends, some we’ve known for years –
and others we have yet to meet,
making memories all over the world.

When the time is right,
We shall go forth again.
Until then, we shall do what we have always done –
and dream of distant shores.
For while something deep inside us sleeps,
We know the sleeper will awaken –
When we travel again.